Trey Smith is a technical communication and content strategy innovator. After graduating from Mercer University with a degree in Technical Communication, he joined NCR Corp as a tech writer and grew to become a thought leader in the tech comm space. Trey is an advocate for content operations in enterprise level environments. He currently leads the technical content developers in Honeywell’s Building Automation division and is driving the digital transformation of technical content. Outside of work Trey enjoys traveling and spending time with his wife and daughter.

Momentum: Structuring Small Steps to Build Big Wins

Content operations is shifting from nice to have to business critical, but how do you stay relevant when EVERYTHING is critical? Gaining influence in your organization has never been harder, but there are small actions you can take to build momentum. Yes, even when everything is top priority, you can structure your strategy to gain attention. This session will give you the foundation to take those first small steps to your next big win.

In this session, attendees will learn how to:

• Craft your business needs and requirements to point in the right direction
  
• Gain insights to build positive influence within your organization
  
• Build a long term strategy to build forward momentum
  
• Navigate through barriers to content operations, no matter the size