Beth is a Technical Content developer at IBM, Hursley. She works primarily on the documentation for CICS TS, one of IBM’s major software products. As well as being responsible for the documentation for one of the core areas within CICS TS, she is the lead for the CICS TS docs feedback Slack channel, team accessibility focal, and acted as delivery lead for the documentation of the latest CICS TS release. Beyond her main role, Beth is one of the new co-leads for the IBM Z Content Design & Development guild, working to bring together the hundreds of technical writers in the Z Content community for skill growth, opportunities for eminence, and building stronger connections. Outside of work she enjoys reading and playing video games, switches between various crafty hobbies (sewing, knitting, painting – take your pick!), dabbles in photography, and partakes in regency dancing.

Transformation! Out with the Old and in with the New

Co-presented with: Bethany Simpson

With legacy systems, comes legacy documentation. The components and how the product works has not changed, but the documentation can still be improved for the end user experience. This session will go through the value of re-reviewing old technical content and how you can determine areas in need of transformation. The differences of transformation of a singular topic vs of a whole topic, along with some examples and lessons learnt.

In this session, attendees will learn how to:

• Identify topics and sections that need transformation using practical evaluation methods. o.
• Review and improve existing documentation no matter the quantity.
• See the benefits of moving documentation along with new technologies.