Joy Herbers is an experienced content strategist specializing in content operations, design, and knowledge management, with decades of experience across print, digital, and web publishing, particularly in the energy and technology sectors. Joy worked as the content strategist for portfolio and product strategy at E Source, a consultancy in the energy and utilities industry, where she led enterprise-wide content strategy initiatives and contributed to research and editorial projects, including co-authoring the E Source style guide and reports on content strategy for utilities. Her previous roles include senior editorial positions at AECOM and Leopard (an Ogilvy agency), and B2B copywriting for clients like IBM, SAP, and Cisco. Joy holds a BA in English with a minor in French from UC Davis and is based in Louisville, Colorado. Her professional portfolio is available at joyherbers.com, showcasing her writing, editing, and design work.